Putting Hope to Work: Five Principles to Activate Your Organization's Most Powerful Resource
By Unknown Author.
Description
One of the pioneers of the Total Quality movement, W. Edwards Deming, famously proclaimed, Drive out fear so that everyone may work more effectively for the company. But after attending a quality conference in the 1990s devoted to Deming's proposition, the authors felt somehow drained; talking about fear seemed to have sucked the life out of the entire audience. They began to wonder if it was a vicious circle; what if focusing on fear, even in an effort to drive it out, actually kept you in fear? What if the conversation were shifted to hope―not to negate or invalidate fear but to brin...
ISBN(s)
0275988198, 9780275988197
